Smoky Mountain Technology Services

423-250-3449

Smoky Mountain Technology Services

423-250-3449

Computer & Technology Services in East Tennessee

Computer & Technology Services in East TennesseeComputer & Technology Services in East TennesseeComputer & Technology Services in East Tennessee

Smoky Mountain Technology Services offers expert networking solutions, computer repair, and support for multiple tech systems

Computer Repair & Upgrades

Whether you need computer repair for a desktop workstation, laptop, or server, our services can handle it all. When it’s time to upgrade, we’ll assist you in selecting the best networking solutions to maximize the performance of your equipment. If replacing your device turns out to be the most economical choice, we’ll guide you in the right direction, ensuring you have access to the best options, including the latest video surveillance systems.

Wired & Wireless Networking

SMTS offers a comprehensive range of networking solutions and data network services, including connectivity troubleshooting, complete network infrastructure engineering, and WiFi, as well as point-to-point and multi-point wireless setups. In addition to our networking expertise, we also provide reliable computer repair services and advanced video surveillance systems to ensure your network operates smoothly and securely.

Video Surveillance Systems

Navigating the multitude of video surveillance systems and management solutions can be daunting. SMTS is here to help! We provide a full range of services, including the design and installation of video surveillance systems, installation, troubleshooting, and repair of security cameras, as well as networking solutions to enhance your VMS resources.

Internet Assistance

In East Tennessee, internet connectivity can often be a challenge. That's where we come in with our expert networking solutions and computer repair services that you won't find with your typical Internet Service Provider! We offer a range of services including connectivity troubleshooting, evaluation and recommendation of service providers, new service setup, firewall configuration, and advanced video surveillance systems to enhance your security.

Voice/Phone Line & PBX Consultation

While there's a heavy focus on Internet and app-based communications, organizations still rely on telephone conversations. Smoky Mountain Technology Services can assist your organization or small business in navigating all aspects of modern voice communications, complemented by robust networking solutions. We specialize in VOIP & SIP trunks, phone number porting, and analog/PSTN line replacements. Additionally, we provide on-premise and hosted PBX implementation, migration, and support. For comprehensive security, our video surveillance systems further enhance your operations. Our services also include unified communications and Teams calling, integrating seamlessly with many cloud systems.

Business IT and Cyber Security Consulting

With over 30 years of experience in the IT field, across many industries, we at SMTS are well versed in most information technology systems and can readily support your organization. Whether it's a small business office, municipal government, fire department, manufacturing facility, or fire department, you can count on us. We'll bring the knowledge and skills necessary to manage your big network upgrade and set up the security stack to protect your data from the constantly emerging threats. Maybe it's not feasible to have in-house IT staff or you are the IT department and need another set of eyes or a different scope of experience, we're here to help.

Contact Us

We are proud to offer a full range of technology services 

in Cocke county, Greene county, and Sevier county Tennessee.

Our service area covers Cosby, Gatlinburg, Greeneville, Newport, Parrottsville, Pigeon Forge, Sevierville and more.

Smoky Mountain Technology Services

Parrottsville, TN, USA

423-250-3449

Hours

Open today

09:00 am – 05:00 pm

Drop us a line!

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Frequently Asked Questions

Right where it is! If you're in Sevier, Cocke, or Greene county, SMTS will come to your location. No need to disconnect or RECONNECT ANYTHING. If onsite repair isn't practical, we'll take it with us and bring it back when the repair is complete.


Yes, we can! Some common repairs SMTS performs include replacing cracked screens, fixing a broken charging jack, or swapping out a dead battery.


Yes, it is. SMTS can replace broken screens and dead batteries.


There's an abundance of ways to bring your network to the next level. SMTS is here to help.


Sometimes a server's performance can be improved with a simple memory or hard drive upgrade. Other times, your new software suite might require a new operating system. Nowadays, migrating to a cloud hosted server might be the economical solution. SMTS will help guide you to the best option then provide a seamless transition to achieve your goals.


SMTS can! We help determine the best telephone carriers, platforms, and systems to provide reliable voice communications while saving you money. Then we engineer, install, and support those phone systems.


There are many things that can cause wireless connectivity issues. SMTS can analyze your environment, equipment, and everything that might adversely affect your wireless network. Then we'll engineer the best solution to bring that signal up to 5 bars!


Finding a reliable Internet service provider can be a challenge, especially in the rural, mountainous areas of East Tennessee. SMTS can evaluate all of the available ISPs based on your household, organization, or business needs. Then we'll help you get connected on that service.


Proper camera selection is crucial to ensuring the best quality video available for the cost. Many factors play into determining what specifications and features are necessary. At SMTS, we have the experience necessary to help make the right choices. Give us a call to set up a consultation today.


Today, the amount of threats in the IT world are overwhelming. SMTS can help you understand the risks your business might encounter, specific to your industry. Then we'll let you know how you can protect your company, employees, and customers. And of course, we can help come up with a game plan and implement state-of-the-art technologies to safeguard your systems.


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